Categories
Getting started with Polarsteps
- Adding countries to your travel statistics
- How do I sign up for Polarsteps?
- How do I create my first trip?
- Is Polarsteps free?
- How do I update my profile picture?
- How do I create a Travel Book of my trip?
Create your trip
- How do I create my first trip?
- What are steps and how do I add or edit them?
- Can I change the cover photo of my trip?
- I want to write something about my trip. How do I add text to my steps?
- How do I add photos to my trip?
- How do I add videos to my trip?
Plan your trip
Track your route
- Snap to roads
- What are Trip Reels?
- How do I start tracking my trip?
- How can I set or change the transport mode of my trip?
- How are flight lines determined?
- How can I end my trip?
Travel Together
- What is Travel Together?
- What is a trip owner, Travel Buddy, and trip group?
- I’m invited to a Travel Together trip. How is this different from tracking my own trip?
- Do I need an account to join a Travel Together trip?
- How do I add a Travel Buddy to my trip?
- Can we plan a trip with Travel Together?
GPS, data, & battery usage
- How do I remove data provided through Facebook sign-up?
- How does the Travel Tracker work? Does it use GPS?
- Does Polarsteps work offline?
- How much battery does the app use?
- Can I use Polarsteps abroad without excessive data roaming charges?
- Which trip content data is stored?
Share your travels
Follow your friends
- What is a follower and can anyone become my follower?
- How to use the new step design [video]
- I have a Polarsteps account: How can I follow someone's travels?
- I don't have a Polarsteps account: How can I follow someone's travels?
- How do I get updates or notifications about someone's trip?
- How can I turn my notifications on and off?
Export & import data
Your account & privacy
- Hide your live location on Polarsteps
- How to change the username or email address of your account
- How do I update my profile picture?
- How do I reset my password?
- Finding your account information: Username and email
- Who can see my Polarsteps account and trips?
Errors & troubleshooting
- I have not received a response from the Polarsteps support team. What to do?
- I can't sign in to my Polarsteps account
- I don't see my trips, what to do?
- Can I report a bug or suggest a new feature?
- My Travel Tracker doesn't track or is inaccurate
- What to do if you see an incorrect line in your trip?