Polarsteps Help Center
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Problems & errors

The most frequent problems and what to do about them.

  • My Travel Tracker doesn't track or is inaccurate. What's wrong?
  • What's up with the flight lines?
  • A pirate flag appeared, what's up with that?
  • My followers don't see my latest updates
  • Why does my trip looks different on my phone than on my computer?
  • Can I report a bug or suggest a new feature?
  • How can I delete inaccurate Travel Tracker steps?

Categories

  • Getting started with Polarsteps
  • Guides
  • Making changes to your trip
  • Travel Tracker
  • GPS, data, & battery usage
  • Share your travels
  • Follow your friends
  • Export & import data
  • Your account & privacy
  • Problems & errors
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