My followers don't see my latest updates
If your followers don't see your latest updates (e.g. your steps, photos, or route), it is most likely that Polarsteps has not been able to synchronize your data to our servers. This happens sometimes in places with poor or unstable internet connections.
You can manually trigger a synchronization by pulling down on your bio page ('pull-to-refresh'), or by saving a step. If at the end of the synchronization process you see the message "Synchronization successful", all your data is uploaded to our servers and your followers will see the same as what you see in the app.
If synchronization fails, your internet connection is too slow or unstable to upload your data. In this case, we would recommend switching to a faster WiFi or 4G connection.