My followers don't see my latest updates
If your followers don't see your latest updates (e.g. your steps, photos or route), it is most likely that Polarsteps has not been able to synchronize your data to our servers. This happens sometimes in places with poor or instable internet connections.
You can manually trigger a synchronization by pulling down on your bio page ('pull-to-refresh'), or by saving a step. If at the end of the synchronization process you see the message "Synchronization succesful", all your data is uploaded to our servers and your followers will see the same as what you see in the app.
If synchronization fails, your internet connection is too slow or instable to upload your data. In this case we would recommend to switch to a faster WiFi or 4G connection.