Why does it take so long to upload my video?

WiFi in remote destinations or public spaces can be spotty. Unfortunately, this can cause your video to take a long time to upload.

  • For Android users, we'll keep trying to upload your video as long as Polarsteps is running in the **background**.
  • For iOS users, we'll keep trying to upload your video as long as the app remains open in the **foreground**. For faster uploads, try uploading your videos in small batches and enabling 'Sync media over 3/4G' in the app settings.
    Quick heads-up: This option means you will be using your mobile data, so you may incur extra costs, especially abroad.