Why does it take so long to upload my video?

WiFi in remote destinations or public spaces can be spotty. Unfortunately, this can cause your video to take a long time to upload.


  • Android users: we'll keep trying to upload your video as long as Polarsteps is running in the background.

  • iOS users: we'll keep trying to upload your video as long as the app remains open in the foreground. For faster uploads, try uploading your videos in small batches and enabling 'Sync media over 3/4G' in the app settings.
    • Quick heads-up: This option means you will be using your mobile data, so you may incur extra costs, especially abroad.
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