Categories
Generate your Travel Book
- What is a Travel Book?
- Can I get my Travel Book in digital format or PDF?
- What type of paper do you use & what is it's thickness?
- What are the specifications of the Travel Books?
- Can I include multiple trips in one Travel Book?
- What's the physical size of a Travel Book?
Edit your Travel Book
- How to change the Travel Book language
- Can I edit the map and trip statistics in my Travel Book?
- What to do if my step title is too long or if I want to edit it?
- What type of database do you use for emojis?
- How can I make bulk edits or automatically choose the Travel Book to fit under x pages or have x photos per page?
- Can I work on multiple Travel Book versions at the same time?
Pricing & payment options
- Travel Book styles: Premium & Lay-Flat Premium
- Where can I find the receipt of my order?
- Why can't I pay in my local currency?
- Can I use a Gift Card and a voucher for my order?
- How do I reduce the price/number of pages of my Travel Book?
- Why does the price stay the same when I add or remove pages?
Gift Cards
- The email address I provided for a Gift Card was incorrect, how can I fix this?
- Can I use a Gift Card and a voucher for my order?
- My Gift Card expired, can I extend it?
- Can I create a Travel Book from someone else's account or trip?
- Where can I purchase a gift card?
- How can I send a gift card?
Shipping & returns
- When will I receive my Travel Book?
- Can I change the delivery address of my Travel Book order?
- Can I cancel my Travel Book order after placing it?
- My Travel Book has still not arrived. Where is it?
- Ordering Travel Books for different shipping addresses
- Can I track and trace my order?
Errors & problems
- Why am I seeing an "Error loading page" message when looking at my Travel Book Preview?
- Why do I see warnings in the Travel Book Preview or Editor?
- Why do I see two blank pages in my Travel Book preview?
- My Travel Book doesn't reflect the changes I made in my Trip
- I have an issue placing my order. What to do?
- Can I cancel my Travel Book order after placing it?