My Travel Book has still not arrived. Where is it? 😢

Your Travel Book is being carefully crafted with an average production time of 3-5 business days. During peak seasons in the Summer and Winter this can take a bit longer. We will do our best to let you know advance if this is the case.

We'll send you an email when it's going in the mail.

For EU orders, you can expect it to be in your hands, ready to proudly display on your coffee table, around 3-5 business days later.

For the rest of the world, this will take up to 10 business days.

Please note: We work with each country’s national mail service, which means delivery times can be affected by general post delays.

Have you been eagerly awaiting for your Travel Book to arrive for more than 14 business days? Send us an email with your order number and we'll look into it! You can drop us a note at support@polarsteps.com.