Can I return my Travel Book?

If you want to return your Travel Book, probably something went wrong.

Damaged Travel Book

Perhaps it is a production damage, or your something went wrong during shipping? Just drop us a line (within 30 days) and we'll work it out together - you can email us at support@polarsteps.com!

Changes after placing an order

What if I don't like my Travel Book, I forgot to add a photo or I missed a step, can I return my printed Travel Book ?

No, this is not possible, because your Travel Book is a personalized item and created according to your specifications. This means it cannot be returned or exchanged.

Please note that a Travel Book is crafted just for you and therefore there may be slight variations when ordering more than one of the same Travel Book. Also, we use professionally calibrated color profiles to most honestly represent your photos. However, they may appear slightly different from the colors you see on your iPhone or Android phone.