Polarsteps Help Center
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Gift Cards

  • Where can I purchase a gift card?
  • How can I send a gift card?
  • I’ve received a gift card, how do I use it?
  • Is the gift card a physical card?
  • Do I need a Polarsteps account to send a gift card?
  • I don’t have an account, how do I send a gift card?
  • Is there an expiration date on my gift card?
  • I just purchased a gift card for someone who will not use it, can I have a refund?
  • I’ve received a gift card that I won’t use, can I return it?
  • I was gifted a gift card but won’t use it, can I re-gift it?
  • Can I use part of my gift card now and save the remaining balance for later?
  • I didn’t use the entire amount given on my gift card, what happens to the remaining balance?
  • Can I customize the virtual postcard?

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