In this article:
Tips on reducing the size of your app
If you want to reduce the size of your app, the best way is to make sure all your high-resolution photos are uploaded to our servers. You can easily see the progress of this in the 'High-resolution photo upload' section of the settings menu.
If this upload is not completed, make sure you synchronize the app (preferably on a stable and fast WiFi connection) by going into your settings in the app and clicking the 'Sync now' button. A bar will pop up at the bottom of your screen that will show the synchronization status.
How and why does my app get bigger in size?
Your app size can get bigger due to a few different things. It might be that your high-resolution photos haven't all been synced yet or that you have a lot of trips and have been browsing trips of other Polarsteps users. Here's a summary of the types of data that use space on your phone:
- The app itself (around 230 MB)
- Cached photos and videos (up to around 1 GB). To make the app work offline and load faster, we keep copies of photos and videos you’ve viewed, from your own trips and other travellers’ trips. Photos take up to 500 MB on iPhone and 350 MB on Android, and videos up to 500 MB.
- High-resolution photos not yet uploaded (no fixed limit). These stay on your phone until they’re uploaded to our servers, so they can take up several GB if you haven’t had a good connection for a while. They’re removed once the upload succeeds.