Generate your Travel Book

• What is a Travel Book?
• What's the physical size of a Travel Book?
• How many photos will fit in my Travel Book?
• Generating and editing a Travel Book, a step-by-step guide
• Are comments, likes and spots also shown in the Travel Book?

Edit your Travel Book

• How can I create the perfect Travel Book cover?
• I'm back home and want to order a Travel Book. Can I still make changes to my trip?
• How do I make changes to my statistics page and map?
• How does step text affect the layout of my book?
• What photos work best together for the perfect layout?
• Can I use emojis?

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Pricing & payment options

• What about shipping costs or other additional expenses?
• Can I use multiple discount or promo codes for one order?
• What's the price of a Travel Book?
• What payment options do you offer?

Gift Cards

• Where can I purchase a Gift Card?
• How can I send a Gift Card?
• I’ve received a Gift Card, how do I use it?
• Can I purchase a Travel Book as a gift?
• Is the Gift Card a physical card?
• Do I need a Polarsteps account to send a Gift Card?

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Shipping & returns

• Can I change the delivery address of my Travel Book order?
• Can I track and trace my order?
• Can I return my Travel Book?
• My Travel Book has still not arrived. Where is it? 😢
• I just ordered my Travel Book but I want to make some changes to it. Is that possible?
• When will I receive my Travel Book?

Errors & problems

• I didn't receive a confirmation email of my order, what now?
• Why do the colors of my photos look slightly different once printed?
• I am trying to generate a Travel Book but it says I have too many pages. What can I do about this?
• I have issues with photo resolution. ⚠️ What to do?
• FAQs - Easter Promotion

Travel Together & Travel Books

• Can we work on the Travel Book together?