Apps & Website
Before your trip
Create your trip
- How do I create my first trip?
- Can I change the cover photo of my trip?
- What are steps and how do I add or edit them?
- I want to write something about my trip. How do I add text to my Steps?
- How do I add photos to my trip?
- How do I add video to my trip?
Track your route
Travel Together
- What is Travel Together?
- What is a Trip owner, Travel buddy, and Trip group?
- I’m invited to a Travel Together trip. How is this different from tracking my own trip?
- Do I need an account to join a Travel Together trip?
- How do I add a Travel buddy to my trip?
- Can we plan a trip with Travel Together?
GPS, data, & battery usage
- How does the Travel Tracker work? Does it use GPS?
- Does Polarsteps work offline?
- How much battery does the app use?
- Can I use Polarsteps abroad without excessive data roaming charges?
- What data do you store?
- How can I reduce the size of the app?
Share your travels
Follow your friends
- What is a follower and can anyone become my follower?
- I have a Polarsteps account: How can I follow someone's travels?
- I don't have a Polarsteps account: How can I follow someone's travels?
- How do I get updates or notifications about someone's trip?
- How can I turn my notifications on and off?
- What are 'anonymous' accounts on Polarsteps?
Guides
Export & import data
Your account & privacy
- Is Polarsteps available in other languages than English as well?
- What is Polarsteps' privacy policy?
- Will my trips show up in Google search results?
- Who can see my Polarsteps account and trips?
- How do I delete my account?
- How do I reset my password?
Errors & troubleshooting
- Can I report a bug or suggest a new feature?
- My Travel Tracker doesn't track or is inaccurate
- What to do if you see an incorrect flight line in your trip?
- Why does it take so long to upload my video?
- My followers don't see my latest updates
- A pirate flag appeared, what's up with that?